Refund and Cancelletion Policy

No refund is allowed. We do not refund any paid amount. Please check our services at your end before any payment to our parent company. No cancellation is permitted. Please take your own time to be satisfied with our services. Do not haste. Due to the fact that Namastum doesn't store any credit card details or transaction information, it is impossible for us to handle complaints or cashbacks – any disputed payments are the responsibility of the bot developers, payment providers and banks that participated in the exchange.

We use third party services for all payments. Payment gateway, banks are involved in the payment process. We do not take responsibilities of their servicds.

Third Party Payment Services

Payment Information

Namsatum uses third party payment services. Namsatum does not process payments from users and instead relies on different payment providers around the world. It is the payment providers that handle and store your credit card details. Neither Namsatum nor the merchants on the platform have access to this information. Although we work with payment providers they are completely independent from Namsatum. Please study their relevant privacy policies before making your data available to them.

Credit Card Information

When making a purchase, you enter your credit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider's server. Your credit card information never reaches Namsatum's servers. We do not access and do not store your credit card information. When you save your credit card info, it is saved on the respective payment provider's servers and the payment provider gives Namsatum a token that you can reuse for future payments. It is not possible to reconstruct your credit card info from the token.

Clearing Payment Information

If you choose to remove your payment information, we will delete your stored shipping info and payment tokens from all providers and ask the payment providers to remove your credit card information that they store.

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